OUR SERVICES
Classess of Support
01
Assist Access/ Maintain Employment
Build confidence at work—from first job to career progression.
Who it’s for: People exploring work, returning to work, or needing on-the-job support.
What we do:
Job readiness: strengths mapping, resumes/cover letters, interview coaching.
Workplace skills: time management, communication, teamwork, self-advocacy.
On-the-job coaching and reasonable adjustments.
Travel training and daily routines that make work sustainable.
How it helps: Better job matches, smoother first weeks, and lasting employment success.
Delivered: At home, online, and on-site with employer consent.
Related supports: Travel/Transport, Participate Community.
02
Assist Behaviour Support
Implement behaviour support plans kindly and consistently.
Who it’s for: Participants with a Behaviour Support Plan (BSP) or who need consistent strategies day to day.
What we do:
Implement proactive routines and de-escalation strategies aligned with your BSP.
Environment adjustments, visual schedules, sensory-aware planning.
Team training, data collection, incident reduction, and progress reviews with your BSP practitioner.
How it helps: Improved safety, communication, choice-making and quality of life.
Delivered: Home, school, work, community—where strategies matter most.
Related supports: Community Nursing, High-Intensity Personal Care, Support Coordination.
Note: We implement BSPs in collaboration with your behaviour support practitioner.
03
Assist – Life Stages, Transition
Plan big changes so they feel calm and predictable.
Who it’s for: People moving from school to work, changing home, starting SIL/SDA, or returning home from hospital.
What we do:
Transition planning with clear timelines and responsibilities.
Building natural supports and community connections.
Skill-building for new routines (travel, budgeting, self-care, tenancy).
How it helps: Fewer surprises, stronger supports, and smoother starts.
Delivered: Wherever you are—home, community, health settings.
Related supports: SIL, SDA, Support Coordination.
04
Assist – Personal Activities
Dignified daily living support—your way.
Who it’s for: Anyone who wants respectful help with day-to-day tasks.
What we do:
Personal care: showering, dressing, grooming, toileting.
Mealtime support and meal preparation aligned with preferences and plans.
Medication prompts and wellbeing checks.
Light household tasks to keep your space safe and comfortable.
How it helps: More energy for the things you enjoy; routines that feel right.
Delivered: At home or in shared living, with consistent staff.
Related supports: High-Intensity Personal Care, Daily Tasks/Shared Living.
05
Assist – Travel / Transport
Get where you need to go—reliably and safely.
Who it’s for: People who need help to reach appointments, work, study, or social activities.
What we do:
Door-to-door support and calendar coordination.
Travel training (public transport, route planning, safety).
Vehicle accessibility considerations.
How it helps: Fewer missed appointments, more independence in getting around.
Delivered: Across Greater Sydney, aligned with your weekly schedule.
Related supports: Employment, Participate Community.
06
Community Nursing
Clinical care at home—professional, compassionate, discreet.
Who it’s for: Participants with health needs that require nursing oversight.
What we do:
Wound care, continence support, catheter/PEG care.
Medication administration and health monitoring.
Chronic condition support and health education.
Care planning in partnership with your GP/allied health.
How it helps: Safer care, fewer avoidable hospital visits, and better health literacy.
Delivered: At home or in the community under strong clinical governance.
Related supports: High-Intensity Personal Care, Behaviour Support (collaboration).
07
Daily Tasks / Shared Living
Build skills and routines for confident living.
Who it’s for: People in their own home or shared settings wanting more independence.
What we do:
Routines for mornings/evenings, hygiene, meals, and medication prompts.
Household skills: cleaning, laundry, shopping, budgeting, meal planning.
Positive housemate cooperation and community connection.
How it helps: Safer homes, stronger skills, and happier shared living.
Delivered: In-home and community settings with consistent staffing.
Related supports: SIL, Personal Activities, Participate Community.
08
Innovative Community Participation
Try new things, build confidence, and expand your world.
Who it’s for: People seeking creative pathways to skills, community, and work.
What we do:
Skill workshops (digital, cooking, communication, creative arts).
Volunteering, mentoring, and peer groups.
Social enterprise exposure and micro-enterprise exploration.
How it helps: Confidence, friendships, new interests—and clearer next steps.
Delivered: In community spaces and partner programs across Sydney.
Related supports: Employment, Group/Centre Activities.
09
Specialised Support Coordination
Keep complex supports aligned and responsive.
Who it’s for: Participants with multiple providers, high risks, or rapid changes.
What we do:
Crisis planning and multi-agency meetings.
Provider sourcing, service agreements, and escalation pathways.
Reports, risk management, and regular outcome reviews.
How it helps: Joined-up supports, fewer gaps, faster problem-solving.
Delivered: In person and online; we collaborate with your whole care team.
Related supports: SDA, SIL, Community Nursing, Behaviour Support.
10
Specialised Disability Accommodation
Find housing that fits your support needs.
Who it’s for: People exploring SDA eligibility and specialised housing options.
What we do:
Explain SDA design categories and market options.
Introductions to providers and support with applications.
Tenancy readiness, move-in planning, and settling-in checks.
How it helps: Right home, right supports, smoother transition.
Delivered: Sydney-wide with provider and family/carer collaboration.
Related supports: SIL, Support Coordination, Daily Tasks/Shared Living.
11
Support Independent Living
Consistent support at home—focused on safety, skills, and comfort.
Who it’s for: Participants needing daily support or 24/7 staffing in their home.
What we do:
Personal care, mealtime support, medication prompts.
Community access, appointment support, overnight routines.
Positive daily structure and skill building toward independence.
How it helps: More confidence at home, clearer routines, and better health habits.
Delivered: In your home or shared setting with reliable rostering.
Related supports: SDA, Daily Tasks/Shared Living, High-Intensity Personal Care.
12
Plan Management
You keep choice and control—we handle the admin.
Who it’s for: Participants who want independent provider choice without the paperwork.
What we do:
Process invoices and pay providers quickly.
Track budgets, send monthly statements and spending alerts.
Explain categories and help you build your provider team.
How it helps: Clear budgets, fewer headaches, faster payments.
Delivered: Australia-wide service with local support; email/phone/online.
Related supports: Works alongside all your other services.
13
High-Intensity Personal Care
Complex supports delivered with dignity and precision.
Who it’s for: Participants requiring advanced supports and trained staff.
What we do:
Bowel care, catheter/stoma care, tracheostomy support (as applicable).
Mealtime management/dysphagia, diabetes support, pressure care.
Monitoring and escalation under clinical guidance.
How it helps: Safer daily living, reduced risk, and peace of mind for families.
Delivered: At home and in community with robust training and oversight.
Related supports: Community Nursing, Personal Activities.
14
Participate Community
Get out, get active, and feel connected.
Who it’s for: Anyone wanting support to access hobbies, sport, culture, and local events.
What we do:
Plan outings aligned with your interests and goals.
Confidence coaching, communication supports, and travel help.
Links to clubs, classes, volunteering, and peer networks.
How it helps: Routine, friendships, independence—and more joy in the week.
Delivered: Across Greater Sydney—one-to-one or small groups.
Related supports: Travel/Transport, Group/Centre Activities.
15
Group / Centre Activities
Social, skill-building programs that are purposeful—and fun.
Who it’s for: People who enjoy learning with others in a supportive setting.
What we do:
Cooking and nutrition, fitness, art and music, digital skills.
Communication, social skills, and independent living workshops.
Clear goals and progress reviews; celebrate the wins together.
How it helps: Confidence, new skills, friendships, and structure.
Delivered: Group or centre-based programs across Sydney.
Related supports: Innovative Community Participation, Participate Community.
Why us
Warm Hearts, Smart Solutions
At Professional Care Disability, kindness comes first. We pair genuine emotional support with creative, person-centred strategies and simple, innovative tools—so your NDIS supports feel human and work beautifully.
Holistic approach
We support the whole person—home, health, work, learning, and community—so progress connects across your life. We co-design plans with you and coordinate with family, clinicians, schools, and employers to deliver joined-up, measurable outcomes.
Passionate team
Our people lead with kindness, curiosity, and respect. You’ll meet consistent, culturally responsive staff who bring fresh ideas and real commitment to helping you achieve your goals.
Supervision & Guidance
Quality is built in: senior clinicians and practice leads provide regular supervision, case reviews, and competency sign-offs. Clear escalation pathways, risk management, and ongoing training keep your supports safe, effective, and improving over time.